Operations Management
By virtue of the simple facts of what they “do” (build things), most manufacturing businesses stress maintenance of a tight operations environment, perhaps even as their various industries continuously attempt to improve. However, during the development of today’s “service and technology” economy, frequently rapid growth allowed many businesses (software, retail, telecom, insurance, financial services, etc) to survive and grow while giving limited attention to operational excellence. Now, competitive pressures, customer sophistication, financial/credit market conditions, and ever increasing employee costs have forced ALL small and medium sized companies to pay much more strict attention to each and every cost and efficiency: to search for true operational excellence.
Cascade can help you to rethink and simplify your business processes. We’ll help you determine and measure performance of people and operations, and create accountability for all based on identified and agreed upon parameters.
We’ll help identify cost efficiencies and focus on asset optimization (“basics” like inventory management, payables and receivables controls and monitoring); help establish operational and financial benchmarks; identify critical cost centers; evaluate people and product costs—all with the intent of building and systematizing ‘controls’ for every dollar flowing in and out of your company….and every service you provide to customers.